Terms and Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these Terms, you should not use this website.

These Terms apply only to the use of our website. Any services provided by Exact Automation Inc. are governed by separate written agreements, quotes, proposals, purchase orders, master service agreements, or other project-specific documents.

2. About Exact Automation Inc.

Exact Automation Inc. provides automation, controls, instrumentation, electrical, SCADA, PLC, HMI, programming, troubleshooting, commissioning, integration, and related technical services, primarily for industrial and oil and gas clients.

The information on this website is provided for general informational purposes only.

3. Website Information Is Not Technical Advice

The content on this website is not intended to be engineering advice, electrical advice, safety advice, instrumentation advice, control system design advice, cybersecurity advice, or site-specific operational guidance.

Industrial, electrical, automation, SCADA, PLC, HMI, instrumentation, oil and gas, and control system work should only be performed by qualified professionals with proper site access, documentation, permits, procedures, supervision, and safety controls.

You should not rely on website content as a substitute for professional assessment, engineering review, code review, site inspection, safety review, or project-specific advice.

4. No Service Agreement Created by Website Use

Using our website, submitting a form, contacting us, requesting a quote, or discussing a project does not create a service agreement, contractor relationship, employment relationship, partnership, joint venture, or client relationship.

A service relationship is only created when Exact Automation Inc. agrees in writing to provide services.

5. Quotes, Estimates, and Availability

Any quote, estimate, timeline, rate, availability statement, or service description provided through the website or initial communications is for discussion purposes only unless confirmed in a written agreement.

Final pricing, scope, scheduling, deliverables, and responsibilities may depend on factors such as:

Site location

Travel requirements

Client requirements

System complexity

Documentation availability

Site conditions

Safety requirements

Required hardware or software

Third-party vendor availability

Urgency or emergency response needs

Changes in project scope

We reserve the right to decline work, revise pricing, or adjust timelines at our discretion.

6. Client Responsibilities

Clients and prospective clients are responsible for providing accurate and complete information when contacting us or requesting services.

This may include:

Site details

System information

Existing drawings or documentation

Network information

PLC, HMI, SCADA, electrical, or instrumentation details

Safety requirements

Site access requirements

Hazard information

Applicable standards, permits, and client procedures

Exact Automation Inc. is not responsible for delays, additional costs, errors, or issues caused by incomplete, inaccurate, outdated, or misleading information provided by a client or third party.

7. Safety and Site Access

Any field work, commissioning, troubleshooting, electrical, instrumentation, control system, or site work must be performed in accordance with applicable laws, codes, safety standards, client requirements, and site procedures.

Clients are responsible for providing safe access to the site, disclosing known hazards, providing required orientations, and ensuring applicable site safety procedures are available.

Exact Automation Inc. reserves the right to refuse or stop work if we believe conditions are unsafe, information is incomplete, required approvals are missing, or the work is outside the agreed scope.

8. Employment Opportunities

Our website may allow individuals to submit information for employment or contractor opportunities.

Submitting an application, resume, or employment form does not guarantee an interview, offer, employment, contractor relationship, or continued consideration.

We reserve the right to contact only selected candidates and to remove, change, or pause hiring opportunities at any time.

9. Acceptable Use

You agree not to use this website to:

Violate any law or regulation

Submit false, misleading, harmful, or fraudulent information

Interfere with website security or functionality

Attempt unauthorized access to our systems

Upload malicious code, viruses, or harmful files

Scrape, copy, or harvest information without permission

Impersonate another person or organization

Use the website in a way that could harm Exact Automation Inc., our clients, employees, systems, or reputation

We may restrict, block, or terminate access to the website if we believe these Terms have been violated.

10. Intellectual Property

All website content, including text, graphics, logos, icons, images, service descriptions, layouts, designs, and other materials, is owned by or licensed to Exact Automation Inc., unless otherwise stated.

You may view and print website content for personal or internal business reference only.

You may not copy, reproduce, modify, distribute, publish, sell, or use our website content for commercial purposes without our written permission.

11. Third-Party Links and Tools

Our website may link to third-party websites or use third-party tools, forms, analytics, maps, videos, scheduling tools, CRM tools, or embedded content.

We are not responsible for third-party websites, services, content, security, availability, privacy practices, or terms.

Your use of third-party websites or tools is at your own risk.

12. Website Availability

We try to keep our website available and accurate, but we do not guarantee that it will always be secure, uninterrupted, error-free, current, or free of viruses or harmful components.

We may update, suspend, modify, or discontinue any part of the website at any time without notice.

13. No Warranties

This website and its content are provided “as is” and “as available.”

To the fullest extent permitted by law, Exact Automation Inc. makes no warranties, representations, or guarantees about:

Website accuracy

Website availability

Website security

Fitness for a particular purpose

Completeness of information

Error-free operation

Results from using the website

Suitability of any service description for your specific project

14. Limitation of Liability

To the fullest extent permitted by law, Exact Automation Inc., its owners, directors, employees, contractors, and representatives will not be liable for any damages arising from or related to your use of this website.

This includes direct, indirect, incidental, consequential, special, punitive, economic, business, operational, data-loss, system-loss, production-loss, or profit-loss damages.

This limitation applies even if we were advised that such damages were possible.

15. Indemnity

You agree to indemnify and hold harmless Exact Automation Inc., its owners, directors, employees, contractors, and representatives from any claims, losses, damages, liabilities, costs, or expenses arising from:

Your use of the website

Your violation of these Terms

Information you submit to us

Your violation of any law or third-party right

Your misuse of website content

16. Confidential Information

You should not submit confidential, proprietary, sensitive, or controlled information through the website unless necessary.

While we take reasonable steps to protect information submitted to us, website forms and email may not be appropriate for highly sensitive information, confidential industrial data, security credentials, passwords, network architecture, control system details, or critical infrastructure information.

If sensitive project information needs to be shared, contact us directly so we can determine an appropriate method of communication.

17. Privacy

Our collection, use, and protection of personal information is described in our Privacy Policy.

By using this website or submitting information to us, you agree that we may handle personal information in accordance with our Privacy Policy.

18. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this website with a new effective date.

Your continued use of the website after changes are posted means you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada.

Any disputes related to this website or these Terms will be handled in the courts of Alberta, unless otherwise required by law.

20. Contact Us

For questions about these Terms and Conditions, contact:

Exact Automation Inc.
Email: [email protected]
Address: Bay #5, 403 2nd Ave West, Brooks, Alberta T1R 0S3